Safaricom has announced renewed investments in its Customer Care organization as it seeks to strengthen service delivery to customers. Following last year’s announcement of an additional 600 jobs ..
Safaricom has announced renewed investments in its Customer Care organization as it seeks to strengthen service delivery to customers. Following last year’s announcement of an additional 600 jobs ..
Safaricom (NSE: SCOM) launched an information booklet on the safe use of telecommunication equipment. This was done in partnership with the National Environment Management Authority (NEMA) and the Communications ..
Airtel has refuted claims that it has plans to exit 14 African countries within a year. The claims that have been going around social media and African blogs. In a statement from the telecommunications ..
Airtel Africa is on a path to profit. This is according to the latest financial report that puts Airtel Africa at a $90 million loss- $80 million less than the loss made in the previous financial year. ..
Communication Authority of Kenya has issued a warning to those lending phones to strangers, friends or family to make calls, send text messages and make financial transactions. According to the authority, ..
Safaricom has been recognized as the mobile operator that has continued to develop, improve and innovate its mobile services while growing its penetration rate and improving customer experience. The telecommunications ..
Ericsson and Intel Security have come together to bring managed security to telecom operators with an aim to make it easier for telecom operators to support their enterprise clients in protecting valuable ..
Through a partnership with Deezer, the international music streaming service Tigo announced the launch of Tigo Music to provide Tanzanians with unlimited music experience. Through pre-paid data bundles, ..
First facebook, now Kenya’s telecommunications company Safaricom is looking forward to cash in on the WhatsApp messaging service. This comes after the internet –based messaging application announced ..
Regional telephone roaming charges have rendered investment in East Africa difficult since enforcement; the issue has brought together the region’s ICT ministers to discuss on tethering the dominating ..