We wish to notify the public that starting from 9:30 am today, we experienced a system outage affecting a number of core services in our network. This outage affected Voice, Data, SMS, M-PESA and Enterprise ..
4 years ago
Comments Off on Progress Update: Safaricom Network Outage
Following 90 days of gathering feedback from customers on the Safaricom Network Guarantee, Safaricom is pleased to announce updates to the service, which see the company provide customers with refunds ..
5 years ago
Comments Off on Report Safaricom Network issues in real time by sending an SMS to 5555