There is something I asked Safaricom to do in this article, but they didn’t listen. The suggestion was that instead of charging customers to send money via MPESA, the recipient…

When I started blogging in 2013, one of the first articles I wrote was M-Pesa should stop being dumb and go smart in which I argued that it was time…

One million. That’s the number of times mySafaricom App has been downloaded from Google Play Store. The number of subscribers who have downloaded the App could be way less, as…

Safaricom Flex Units, a product launched towards the end of March 2017, was meant to be this flexible product that allows you, the Safaricom subscriber, to enjoy data, voice, and…

The single most important function of technology is to make life easier. In the world of Safaricom, MySafaricom App is meant to achieve this objective. So far it has done…