Dong Won Lee has taken over as LG Electronic’s Regional Managing Director for East Africa, replacing Sa Nyaoung Kim who served as Managing Director for three years since January 2020….
Read MoreDong Won Lee has taken over as LG Electronic’s Regional Managing Director for East Africa, replacing Sa Nyaoung Kim who served as Managing Director for three years since January 2020….
Read MoreAfter-sales service is an important aspect of brand value creation. Brands have restructured the customer relationship management division to meet modern consumer needs. In June last year, LG Electronics renewed…
Read MoreSafaricom has announced renewed investments in its Customer Care organization as it seeks to strengthen service delivery to customers. Following last year’s announcement of an additional 600 jobs at…
Read MoreAs part of a continuing initiative to improve access to high quality customer care, Samsung has rolled out four newly equipped service trucks fitted to handle Samsung mobile phone repairs….
Read MoreThis is a continuation from last week’s evaluation of customer care services provided by companies we depend on for services. We agreed on well established customer care and efficient contact…
Read MoreCompanies offering services and products provide customer care services for clients to access assistance on any issues or clarification needed on the commodities. We all have experiences with these channels…
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