In the last few years, small and medium businesses in Kenya have faced many challenges, and a number of them closed down while others relocated. Apart from the harsh prevailing economic environment, there are other factors that I think have made some businesses not do well. Chief among them are poorly visualized business processes and poor business management
I think when business processes are poorly visualized, it’s akin to going on expeditions in the old days and trying to navigate your way without a map. Yes, I am talking about the period before Smartphones and specifically before Google Maps. Without a clear visual representation of workflows, employees may be unsure of their roles, responsibilities, or the sequence of tasks. This confusion can lead to mistakes, delays, and inefficiencies, which, in the end, have contributed to the failure of many small businesses
Poorly managed processes often lead to bottlenecks and redundancies. Without a clear view of how different functions interact, businesses may find themselves duplicating efforts or missing critical steps. This inefficiency not only wastes time and resources but can also frustrate employees and erode customer satisfaction.
Meanwhile, there are a number of big companies in Kenya that have well-defined processes but struggle due to poor management. Indeed, some of them excel at setting up robust systems and processes, even if they lack modern technology. However, this is not always the case for many small and medium-sized businesses, which may lack such well-laid frameworks.
Kenya being a cost-sensitive country means most SMEs use multiple software platforms, which in most cases do not talk to each other. They go mostly for free options. Of course, this problem can be sorted out by getting a decent ERP system. Recently, I had a heated debate with one of my friends on what a good ERP looks like. We did not come to a conclusion and decided to have a look around what is available in the market before converging again for further discussion.
Fortunately, a few days ago, I got invited to a media round by SYSPRO. I have talked about SYSPRO on this platform before, but getting my memory refreshed by the team was a good start. SYSPRO provides industry-specific solutions that are tailored to the unique needs of the manufacturing and distribution sectors. As businesses strive to expand, innovate, and streamline their operations, SYSPRO’s ERP solutions offer the flexibility and scalability necessary to drive growth and achieve long-term success.
A Tailored Approach to ERP
SYSPRO’s ERP solutions are not just software; they are comprehensive tools designed to meet the diverse needs of manufacturers and distributors. By focusing on these key industries, SYSPRO delivers solutions that address the specific challenges and requirements faced by businesses in these sectors. This industry-built approach ensures that companies are equipped with the right processes, tools, and insights to manage their data effectively and make informed decisions.
The SYSPRO ERP platform empowers businesses to take significant strides forward, whether that means entering new markets, diversifying product lines, transforming business processes, or fostering innovation. Through its advanced ERP software, SYSPRO provides access to critical business insights and facilitates data management, which are essential for strategic decision-making and operational efficiency.
Scalability
One of the standout features of SYSPRO’s ERP solution is its flexibility. Businesses today require systems that can adapt to their changing needs, and SYSPRO delivers on this front with a scalable platform that can be deployed in multiple ways—whether in the cloud, on-premise, or a hybrid of both. This versatility allows businesses to choose the deployment method that best suits their operational requirements and IT infrastructure.
Moreover, SYSPRO’s ERP solution is designed to be accessible from any device via the web, providing users with the flexibility to manage their operations from anywhere. This capability is crucial in an era where remote work and global operations are becoming increasingly common.
Trusted Advisor
SYSPRO’s dedication to the success of its partners and customers is evident in its approach to customer service and support. The company positions itself as a trusted advisor, committed to helping businesses achieve maximum value from their IT systems and business solutions. This commitment extends to a strong focus on channel partner growth, ensuring that all stakeholders benefit from SYSPRO’s expertise and resources.
The evolving nature of SYSPRO’s solutions reflects the company’s alignment with industry trends and emerging technologies. By leveraging these advancements, SYSPRO helps its partners and customers secure a digital future and gain a competitive edge in their respective markets.
A Case Study: KWAL’s Transformation with SYSPRO 8
To illustrate the impact of SYSPRO’s ERP solutions, consider the case of KWAL, a leading beverage company in East Africa. In March 2020, KWAL implemented SYSPRO 8, marking a significant milestone in its journey towards enhanced operational efficiency and market growth.
Before the implementation, KWAL had been enjoying a successful partnership with Distell, a major producer of spirits, fine wines, ciders, and ready-to-drink beverages. Since Distell’s acquisition of a majority shareholding in KWAL, there was a growing need for more frequent and in-depth visibility into KWAL’s operations. The deployment of SYSPRO 8 addressed this need by providing full integration of systems and data on a single platform.
Joshua Koskei, KWAL’s ICT Manager, highlights the benefits of this ERP integration: “We have enjoyed a successful business partnership with Distell since 1997. The positive growth experienced by KWAL necessitated more detailed visibility into our operations. Distell’s strategy of deploying SYSPRO as its standard ERP solution across its Africa operations has allowed us to achieve full integration of all our systems and data, streamlining our processes and enhancing our overall efficiency.”
SYSPRO’s role in KWAL’s renewed vision of becoming the preferred provider of quality beverages in East Africa and beyond has been pivotal. With an established branch network and a focus on expanding market share, KWAL is leveraging SYSPRO’s ERP solution to drive growth and operational excellence.
Looking Ahead
As businesses continue to navigate the complexities of the modern marketplace, the role of ERP solutions like those offered by SYSPRO becomes increasingly important. The company’s commitment to providing industry-specific, scalable, and flexible solutions ensures that its customers are well-equipped to handle current challenges and seize future opportunities.
With a strong emphasis on customer success and a dedication to innovation, SYSPRO is not just a software provider, but a partner in driving business transformation and growth. As organizations across manufacturing and distribution sectors look to the future, SYSPRO’s ERP solutions will remain a key enabler of progress and success.
