Safaricom licensed to operate MPESA in Ethiopia as its annual profit jumps to Kshs 74.5 billion

MPESA in Ethiopia

Safaricom (NSE: SCOM) Telecommunications Ethiopia has today officially been granted the license to operate MPESA in Ethiopia. The license came seven months after the commercial launch of GSM services. The MPESA in Ethiopia license will open the country to the world’s largest mobile payment system and Africa’s largest Fintech, and the world’s first mobile money transfer system. 

Peter Ndegwa, Safaricom PLC CEO said: “We are excited that this is a great milestone following our entry into Ethiopia. This positions us to provide essential financial services to the Ethiopian population. We are looking forward to launching and rolling out the service over the next few months.”

M-PESA empowers over 30 million customers to transact, save or borrow money through mobile phones. M-PESA catalyzed financial inclusion in Kenya to 84% from a low of 26.7% in 2006 according to the 2021 FinAccess Survey and generated over KES 117.2 billion ($886 million) in revenue in FY23.

He added: “Since the commercial launch in October, the brand is visible, deeply rooted in Ethiopia, and quickly becoming in every sense fabric of the society. The potential for Ethiopia is immense and we look forward to the future with optimism and excitement.”

In the period under review, Safaricom Telecommunications Ethiopia added close to 3 million customers, built a distributor network of over 114 outlets, and delivered an award-winning premium quality network in 22 cities and regions; with close to 1300 network sites, and over 900 staff, 81% of whom are Ethiopians.

Mr. Ndegwa spoke during the announcement of the Full Year 2022/2023 results, which saw net income increase by 3.0% to KES 74.5 billion for Safaricom Kenya.

Safaricom increased its Group Service Revenue by 5.2% to KES 295.7 billion while the Group net income excluding minority interest declined by 10.6% attributable to expected start-up costs and investment in rolling out operations in Ethiopia within the year. Voice service revenue declined by 2.6% to KES 81.1 billion; mobile data revenue grew by 11.4% to KES 54.0 billion, while M-PESA revenue grew by 8.8% to KES 117.2 billion.

Mr. Ndegwa said: “We have delivered a solid set of results despite the tough operating environment occasioned by a slowdown in business activity in an election year in Kenya, tough macro environment as well as change in mobile termination rates which impacted our voice revenues significantly. The business is stable and regained a strong positive momentum in the second half of the year. Looking into the future, we passionately believe that our business is well-positioned to support our customers and provide technology solutions as we transition into a purpose-led technology organization in line with our 5 YR strategy.”


  • Service Revenue 5.2% to KES 295.7 Bn.
  • Voice revenue -2.6% to KES 81.1 Bn
  • M-PESA revenue 8.8% to KES 117.2 Bn.
  • Mobile data revenue +11.4% to KES 54.0 Bn.
  • Total customer base 8.1% to 45.9Mn.
  • One-month active M-PESA customers 5.2% to 32.1Mn.
  • One-month active mobile data customers 7.0% to 26.1Mn

Net Income

  1. Safaricom Group excluding Minority Interest -10.6% to KES 62.3 Bn
  2. Safaricom Plc Kenya, +3.0% to KES 74.5 Bn
  3. Safaricom PLC Operating Free Cash Flow +4.3% to KES 115.7

Read: GITEX Africa 2023: Connecting African Tech Titans to the Global Stage


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