Facebook takes refuge on Twitter to announce its family apps are not working
In what will be considered a major global outage, Facebook has run to Twitter to announce that all its family apps, ie, WhatsApp, Instagram, and Facebook have all gone down. The three apps which run on shared infrastructure went completely off at around 6 PM, starting with WhatsApp.
Thousands of users around the World filled the Twitter timeline complaining that they were not able to send any messages such as photos, videos, or PDF files and or receive any. Admitting the problem, Facebook took to Twitter to confirm the outage promising to get the apps working as quickly as possible. Not even its newsroom website that they normally put their company news was working, that is where I was hoping to get their full statement.
“We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience,” said Facebook in a tweet that was also copied and shared on WhatsApp Twitter account.
Downdetector, which tracks outages, logged nearly 80,000 reports for WhatsApp and more than 50,000 for Facebook. Its data suggesting the outage is affecting Facebook users across the world and the problem could be something to do with their DNS. Instagram also reported the issue taking to Twitter to ask for patience as the issue is being resolved.
“Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it,” tweeted Instagram Communication handle.
More to follow…