Uber launches a Tuk-tuk hailing service in Mombasa

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Uber, the popular taxi-hailing firm has introduced its latest product, uberPOA in Mombasa bringing into its platform the over 1000 registered three-wheeled vehicles popularly known as the Tuk-tuk.

Loic Amado, the General Manager Uber East Africa, said his company is committed to providing solutions that fit the needs of riders and drivers across the cities. “The Tuk-tuk a popular mode of transport across Kenya, and we are determined to launch localized products such as uberPOA to meet local needs,” Mr. Amado said.

uberPOA is currently only available within Mombasa Island (Town), Nyali, Mkomani, Kongowea, Kisauni, Bamburi and is priced with a base fare of Sh10, Sh15 per kilometer, and a minimum fare of Sh50.

Popular routes such as Posta to Nyali will cost at least Sh170, Posta to Bamburi (Sh280), Likoni ferry to Tudor from Sh270, Kongowea to City Mall from Sh130 and Bamburi to Pirates from Sh50.
uberPOA, which means cool in Swahili, will be running alongside uberX but operate under the same “strict safety measures” applied across Uber.

With the platform, riders will still be able to see all driver details, such as their name, photo, and license plate number and whether other users have had a good experience with the drivers.

“With uberPOA, riders will still receive the same seamless door-to-door Uber experience they are used to. We believe users will be excited to have another reliable and affordable option tailored to move through the traffic on short trips around town,” said Mr. Amado.
All Uber driver-partners, whether using uberPOA or uberX, must go through screening and must submit a certificate of good conduct from the police.

Drivers will also need to submit their national identification, driver’s license, NTSA vehicle inspection report and proof of PSV car insurance. Uber is set to use telematics technology in its app to monitor driving behavior of driver-partners and encourage them to exercise caution as they drive with the Uber app.

“At Uber, we believe in choice for riders and driver-partners. Riders should be allowed more choice in the way they move around their cities, and driver-partners should have more choice in how they make a living,” he said.

The launch follows the success of other micro products such as the Uber ChapChap which operates within the Nairobi CBD

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Melissa Daniels
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