If you’ve checked your Direct Messages today, you may have noticed that something’s missing: the limitation of 140 characters. You can now chat on (and on) in a single Direct Message, and likely still have some characters left over.
While Twitter is largely a public experience, Direct Messages let you have private conversations about the memes, news, movements, and events that unfold on Twitter. Four months ago, twitter made Direct Messaging much easier by introducing a new feature that allows twitter users to receive and send direct messages to people they do not follow and vice versa.
Besides the feature making it easier for individuals to communicate, the feature was introduced to make it easier for companies to deal with problems privately whenever any issue and concerns arise from their customers, allowing businesses to connect more easily – and directly with their customers – on Twitter. Today, businesses won’t have to follow back thousands of users to deal with customer issues. Today’s change is another big step towards making the private side of Twitter even more powerful and fun.
Each of the hundreds of millions of Tweets sent across Twitter every day is an opportunity for people to spark a conversation about what’s happening in their world..
You may be wondering what the new change means for the public side of Twitter. In a word, nothing. Tweets will continue to be the 140 characters they are today, rich with commentary as well as photos, videos, links, Vines, gifs, and emoji. So, start working on those sonnets.
Twitter will begin rolling out this change across its Android and iOS apps, on twitter.com,TweetDeck, and Twitter for Mac. It will continue to roll out worldwide over the next few weeks. To enjoy the new feature on the social media platform, be sure you’re using the latest versions of twitter’s apps so you get the update right away. Sending and receiving Direct Messages via SMS will still be limited.