Ericsson Converged Wallet rolls out in Swaziland

MTN Swaziland has deployed Ericsson Converged Wallet, enabling the operator to quickly introduce relevant, new and differentiated mobile financial services.

The deployment will enable operators to quickly introduce relevant, new and differentiated mobile financial services. Also, the new platform will serve as a mobile money hub solution which will connect MTN’s operations in several countries to allow the fast launch of new services and provide cross-promotion capabilities for improved adoption.

As a hub solution, the re-usability of products and services across regions improves time-to-market and operational efficiencies. This solutions will impact more than 275,000 existing MTN Swaziland mobile wallet users and 3,000 agents.

Ambrose Dlamini, CEO, MTN Swaziland, says: “Through our work with Ericsson, MTN Swaziland offers MTN Mobile Money to bridge the gap between the region’s banked and un banked populations, providing wide and crucial access to financial services. With our rollout of Ericsson Converged Wallet, we have enhanced the stability and security of our mobile financial services offering, while gaining the ability to deliver better mobile financial services offers and bundles as part of our pre-paid services.”

MTN Swaziland is part of MTN Group, a multinational telecommunications group, connecting 219 million people in 22 countries across Africa and the Middle East. The latest roll out is part of Ericsson and MTN’s partnership to launch mobile wallet services across the operator’s footprint. It also fulfills mobile financial services regulatory requirements enacted by Bank of Swaziland. By making financial transactions, subscribers are now able to accumulate loyalty points toward MTN services, initiate loan requests and receive money from a range of access channels.

Ericsson replaces MTN Swaziland’s existing mobile wallet platform, integrates the new solution into the operator’s charging system, and is also being deployed as a hub solution that connects to operations across country borders. Ericsson provides a prime integrator engagement model that encompasses hardware, software, systems integration and migration services that are supported by a managed operations model. This migration was supported by dedicated m-commerce delivery teams at Ericsson’s Global Competence Hub, an organization that unites Ericsson experts around the globe.

Peter Heuman, VP, Head of M-Commerce, Ericsson says: “MTN Group’s deployment of Ericsson Converged Wallet in Swaziland follows a long history of our close collaboration in related areas. We are proud of the important work we are doing together with MTN across the region to bring mobile financial services to millions of people.”

Winfred Kuria854 Posts

Winfred Kuria is a self-constituted web content writer in charge of Tech News and Events Publicity at She will communicate in the simplest way possible with an aim of changing the world one mind at a time.


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