Samsung in trouble after disabling Microsoft Security Updates

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  • 4 years ago
  • Posted: June 26, 2015 at 12:35 pm

Recently Microsoft made some improvements on the Windows 10 mobile which was taken positively by people. Samsung has been accused of disabling Microsoft’s software in preference for its own, leaving computers insecure. Microsoft technical expert Patrick Barker said he had found Samsung software downloading and running a file called Disable_Windowsupdate.exe, while helping a user with a computer problem. He said “a few Samsung-manufactured computer systems” were affected.

Samsung said it was just giving customers the choice about running Windows software. “It is not true that we are blocking a Windows 8.1 operating system update on our computers,” Samsung said in a statement. “As part of our commitment to consumer satisfaction, we are providing our users with the option to choose if and when they want to update the Windows software on their products.” According to Samsung, the SW update allows users “to download the newest drives, updates and software for your Windows PC”. But the response baffled Mr Barker.

“I never implied it specifically blocked a Windows 8.1 OS system update, just that their SW Update software is preventing Windows Update from automatically installing updates, and forcing the user to have it set to ‘let me choose whether to download and install,” he wrote.

“It’s disabling Windows Update from working as the user intends it to,” he added.

Related: Microsoft will no longer support Windows XP.

Mr Barker said if the Windows Update was turned on manually, it was disabled by the Samsung update when the machine was rebooted. The software did not come pre-installed on computers but downloaded in the background, he said. “It doesn’t appear to uninstall properly,” he added. Parts of the software remained, including the folder that contained the command to disable Windows Update, he wrote in his blog. Reports BBC.

Microsoft said: “Windows Update remains a critical component of our security commitment to our customers.” “We do not recommend disabling or modifying Windows Update in any way as this could expose a customer to increased security risks. “We are in contact with Samsung to address this issue.”

Security consultant Graham Cluley said that turning off Windows Update was a “risky move” for any company. “As there are many instances of malware trying to deliberately disable Windows Update in order to get on with their dirty work, I personally wouldn’t feel entirely comfortable if Samsung was going around doing the job for them,” he wrote.

The news did not go down well on Twitter either, with some comparing what Samsung was doing with an earlier Lenovo case. In February, the Chinese computer maker was forced to remove hidden adware from its laptops and PCs. The adware – dubbed Superfish – was potentially compromising security, experts said. Early this month Microsoft introduced Computer designs for Windows 10 displayed at Computex 2015 but Samsung was not mentioned so i believe the company is fighting to out compete the other tech companies.

Related: What you will lose by upgrading to Windows 10

What is your opinion on the topic?
Erick Vateta
Tech Editor at Kachwanya.com
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Erick Vateta is a lawyer by training, poet, script and creative writer by talent, a model, and tech enthusiast. He covers International tech trends, data security and cyber attacks.
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