Safaricom Apologizes For The Conning Bots

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You must have seen complaints about Safaricom conning people through bots on their famous promotions like  Ponyoka Na Pick Up, Shinda Na Mpesa, or Bonyeza Ushinde. If you have not so far  then you need to read this post The Safaricom Scams.

Today Safaricom has put out statement saying that their social media activation was compromised.  Below is part of the statement from Nzioka Waita, Safaricom Corporate Affairs Director:

“We wish to address online customer complaints in relation to our recently concluded ‘SafFunFriday’ social media promotion. Following a thorough audit of all the activities involved in the running and subsequent evaluation of the short list for the winners we have established that the social media activation was compromised by one or possibly several of tech-savvy individuals who deployed “internet bots” to increase their chances of winning in the competition.

 

We accept the fact that we should have been more vigilant in identifying the use of these “bots” by unscrupulous persons and we apologize unreservedly  for any inconvenience that those competing fairly in the said online promotion may have suffered.  We wish to assure all our followers on Twitter that we have taken the appropriate steps to ensure that this does not happen again during any of our future online promotions.”

 

You must have seen complaints about Safaricom conning people through bots on their famous promotions like  Ponyoka Na Pick Up, Shinda Na Mpesa, or Bonyeza Ushinde. If you have not so far  then you need to read this post The Safaricom Scams. Today Safaricom has put out statement saying that their social media activation was compromised.  Below is part of the statement from Nzioka Waita, Safaricom Corporate Affairs Director: “We wish to address online customer complaints in relation to our recently concluded ‘SafFunFriday’ social media promotion. Following a thorough audit of all the activities involved in the running and subsequent evaluation of the short list for the winners we have established that the social media activation was compromised by one or possibly several of tech-savvy individuals who deployed “internet bots” to increase their chances of winning in the competition.   We accept the fact that we should have been more vigilant in identifying the use of these “bots” by unscrupulous persons and we apologize unreservedly  for any inconvenience that those competing fairly in the said online promotion may have suffered.  We wish to assure all our followers on Twitter that we have taken the appropriate steps to ensure that this does not happen again during any of our future online promotions.”  

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Comments

  • Gsquare94 TonwaTai SafaricomLtd kachwanya JeffMaina Le_Butter_Fly mmnjug Currie_Powder seriously? Wow!

    munyragu January 26, 2015 20:50
  • Gsquare94 kwani umelipwo ngapi kusukuma hiyo tweet tugawe?? Lol

    TonwaTai January 26, 2015 20:58
  • Gsquare94 SafaricomLtd kachwanya Le_Butter_Fly mmnjug Currie_Powder From Corporates to Individuals, ‘eating nation!’

    JeffMaina January 26, 2015 21:00
  • wazua KAANAtion #SafFunFriday the internet never forgets

    POPplaylist January 26, 2015 21:09
  • ConsumersKenya The cop out from SafaricomLtd ! iMO that’s NOT good enough and raises more questions about other promotions! kachwanya

    munyragu January 26, 2015 21:50
  • ConsumersKenya SafaricomLtd munyragu kachwanya how convenient

    kairatu January 26, 2015 21:58
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