Zuku leads:Top TEN companies with poor customer care services
Written by Winfred KuriaThis is a continuation from last week’s evaluation of customer care services provided by companies we depend on for services. We agreed on well established ..
This is a continuation from last week’s evaluation of customer care services provided by companies we depend on for services. We agreed on well established ..
Views in this article are solely those of the author and are not in any way endorsed by Kachwanya.com. Tim Cook, The Media, and Sex Maybe you have heard, ..
Over 15years, Kenyans only knew one pay TV language- DSTV until the launch of other services that brought with them a touch of competition in an already ..
From a piece I recently did on fight against counterfeit consumer goods by Philips electronics manufacturer, i have given fake goods in the African market ..
Phones are now as productive as that PC sited on your desk if not close to it. Today, a phone is enough gadget to walk around with at least for a good ..
You may think PHILIX and PHELPS are electronic companies distributing consumer products whenever you spot this in retail shops and electronic outlets. ..
Let there be Lumia… Let there be Lumia, and there was. In the pantheon of the Microsoft Lumia series, the Nokia Lumia 930 seats quite comfortably there ..
“You can’t tax business. Business doesn’t pay taxes. It collects taxes,” or so said Ronald Reagan. Interesting statement, especially when you are of the supposition ..
Pupils from Thika Primary School in Kiambu County will now get exposure to e-learning following facilitation by electronic manufacturer Samsung East Africa. ..
Moving forward, Office 365 customers will get unlimited OneDrive storage at no additional cost. Microsoft is eradicating OneDrive storage limits in the coming ..
Kenyans will now be in a position to send money direct to mobile wallets through MoneyGram following an anticipated agreement with a leading mobile money ..
Liquid telecom will invest 2 bn in its Ugandan Subsidiary Infocom to see through the extension of Pan African fibre cable infrastructure across Kampala’s ..
Echo Mobile, a Kenyan start up specializing in the use of SMS to give underserved communities a voice is working with Airtel and IBM Research Africa to help ..
Nigeria has taken a leadership position in the fight against Ebola and has recently been declared free of the disease. To support the country’s preparedness ..
Following the launch of Airtel Music Stars activation mid this month, the programme has been rolled out in the universities. Airtel Trace Music Star ..
Telecommunication companies with anti-competitive behavior in providing mobile banking services to financial institutions risk high penalties following ..
There is a lot of talk about the Kenya National ID thanks to the announcement by the government that by October next year it will start rolling out the NDRS ..
Companies offering services and products provide customer care services for clients to access assistance on any issues or clarification needed on the commodities. ..
Google is giving you new user-experience on mails with its new app ‘Inbox’ an invite-only system that works on chrome browser, Android phones and iPhones ..
I have noticed with concern that those who never take risks in Tech Sector in Kenya, are the biggest critics of those that do. — Sam Gichuru (@SamGichuru) ..
Epson has announced 13 of its latest home and business printers Morpria-certified which means the machines can wirelesly print from devices including smartphones ..
Airtel subscribers can now pay their taxes through Airtel Money thanks to the Airtel-Kenya Revenue Authority merge. The partnership will allow customers ..
Late last year Lenovo hinted on a blackberry acquisition which the Chinese computer firm went ahead to propose and went as far as signing Non-Disclosure ..
Britam has rolled out an IT enabled business transformation project- ‘Jawabu’ designed to deliver the technology capabilities required to deliver the best ..
Mobile operator Orange has today rolled out a loyalty programme for its corporate clients dubbed ‘Corporate Ziada’ a maiden reward scheme in the market ..
Kenyans will soon access Apple’s new mobile devices; iPhone 6 and iPhone6 plus expected to be rolled out this November. The mobile device company is targeting ..
After Samsung revealed its newest devices at the IFA Berlin 2014 showcase the technology giant has unveiled the Samsung Galaxy Note 4 in Cape Town, South ..
Lumia users will henceforth enable Live caller ID Lookup feature on their devices which will help individuals identify unknown numbers during incoming ..
There is nothing as bad as receiving irrelevant texts that just play as destruction and a nuisance all day long. It is not only irking but time wasting ..
Phones are great. We use them for different functions depending on their capabilities and our style. Other than the core functions of making and receiving ..