As the deadline for switching off fake phones by CCK nears, Huawei has been forced to come out and defend their originality.
“Huawei has created a competitive edge by introducing original devices that ensure quality user experience at affordable costs for Kenyans at all levels; as a result of our heavy investment in customer centric research and development (R&D),” said Wind Li, Huawei Kenya Representative Office CEO. “As a global ICT leader serving 45 out of the top 50 global operators and a third of the world’s population, Huawei adheres to the laws and regulations of the countries we operate in while meeting all the product requirements,” he added.
Huawei A Chinese Global Brand is facing one big problem of the misconception “ALL FAKES ARE FROM CHINA”. I can remember during LG L7 launch in Kenya, one journalist asked LG management about their views on the Chinese phones which are to be switched off by 30th September.The problem with that perception is the missing fact that majority of the devices are being manufactured from China. Name it, the phone makers you see around all have their manufacturing plants in China. Apple, Samsung, Nokia, HTC, LG…all are made in China.
It is true that most of the fake phones in the streets of Nairobi is from China but that has nothing to do with Huawei and some other good brands from China. Huawei’s smartphone portfolio in Kenya include Huawei IDEOS, IDEOS X5, S7 Slim, and most recently Ascend Y100, Huawei Media Pad and Honor available in Safaricom shops. Gaga and Boulder, also Huawei devices, are available at Orange Shops. Huawei has customer care executives in all operators’ shops, and five care centers in Nairobi with service centers at Malibu Telecom and Telebell at View park Towers.
In a statement, Mr. Francis W. Wangusi, Director General, CCK said, “The attention of the Commission has been drawn to a misconception in the mobile phones market that all handsets manufactured in China or by Chinese firms are counterfeit. The Commission wishes to state that China has globally recognized companies whose products and solutions are being used worldwide by top operators, and which meet CCK requirements in respect to quality and type approval. Consumers are therefore, advised to verify whether the handsets they wish to buy are genuine by sending the IMEI of the handset via sms to 1555. The response received from this system which has been set up in liaison with device manufacturers should be the only fool-proof yardstick for determining whether the handset is genuine or not. Members of the public are also advised to purchase mobile phones from vendors who are duly licensed by CCK and should demand to see the CCK type approval certificate of the model of the handset they wish to buy.”