Comments on: Meet Safaricom True Broadband..that never was

By: smile_laugh_cheers

smile_laugh_cheers — Tue, 27 Sep 2011 22:38:00 +0000

@kachwanya: have you got a solution? i have the same problem. But it’s like, signal/browsing is ok (speed not that amazingly fast, but workable) – when i am working at X, Y, Z rooms in my house. But the same safaricom internet, does not give any signal in room C, on-and-off signal/browsing (download speed) when working from room D. Interestingly, for room D, the signal is better when it’s night time (may be indicating less users?). Any suggestion on how to have save signal/browsing (download speed) in all rooms of the house?

By: 1234

1234 — Tue, 27 Sep 2011 13:39:00 +0000

this is nothing compared to the service being offered by orange,i bought their modem with the hopes that i will atleast get a minimum speed of 250kpbs since the modem is apparently “3g+” which means a spped of 21 mbps,imagine my surprise when i hooked it up to my laptop and the speed dint go above 20kbps,yes thats right TWENTY kbps,i called cc and all they could say was “its coz u dont get proper signal where you live” i live in nairobi city not in a forest,well anyway i switched to safcom after they introduced the 3000 a month unlimited offer and i must say the speed is not that bad,minimum is about 40kbps which browsing and evendownloading afew files

By: dr grey

dr grey — Fri, 02 Sep 2011 13:37:00 +0000

how about this new one with 21mbps (safaricom)

By: kri1987s

kri1987s — Fri, 10 Jun 2011 14:17:00 +0000

am getting alot of mixed reviews on safaricom 3g and orange 3g+ on users. Am now confused, i need a constant above 100kbps, a constant, so please tell me how are the speeds in 2011?

By: Edutchz

Edutchz — Tue, 01 Sep 2009 17:07:24 +0000

Hey guys, i see most of you are complaining about the speeds you are getting from your safcom's 3G modem.

Well let me break it down for you…safcom is not the one to blame on most of the occasions… i am a web designer and through study and analysis of the internet as well as how safcom's 3G network works i can say that most of your speed analysis (@ kachwanya) is incorrect.
If you want to realize the maximum throughput of your internet connection, dont open a webpage and check the speeds..if that is what u did then u got it all wrong.

Go to youtube.com and open up a video and let it start streaming, or best of all download a file over 5mb and check the speeds then…the way 3g internet operates is similar to how a car operates…when u start driving si utaanza from a slow speed and accelerate to high speeds over time?

Secondly…unasema u see allot of timeouts…has it occurred to you that the websites u visit have servers that might be overloaded with allot of traffic hence cannot respond to your requests in time hence u see tha timeouts.. If you see a timeout on one page…try loading a different website and see if it loads.

If you want to really know ur true speeds…go to http://www.speedtest.net and see for yourself….dnt trust what u see on ur pc.

And you might also want to check on your signal strength for 3g…poor signal can cause speed degradation…mine is full thru out….no flactuations.

As for me safcom just rox…i constantly realize speeds of over 2mbps when am streaming a video, downloading files or loading image intensive webpages.

Though i have to say that at times but on rare occasions i do experience complete outages…but i never get low speeds when i have access to the internet.

By: kachwanya

kachwanya — Wed, 12 Aug 2009 15:11:08 +0000

I did contact Safaricom after they promptly commented here and left their contact. I must say that the guy i talked with Mr. Francis Maleva was of a great help. The thing is the 3G network does not cover very place around and it seems that was the problem. The setup of my modem was permanent only EDGE preferred meaning only 3G network. So since then I started changing to GSM preferred only when there is no 3G network and now it is not that bad.

By: sammy Kamore

sammy Kamore — Mon, 10 Aug 2009 16:31:18 +0000

I have used the modem for a couple of months now. I notice the strength of the signal depends on location but it is still commendable. safaricom, Keep up the good work. However, you honestly should improve the connectivity ''signal''.

By: Evans

Evans — Sat, 08 Aug 2009 16:14:07 +0000

Sijatumia this modem for long. but the time I used it was great only for one hr mayb next time I should use it for long to know these

By: kachwanya

kachwanya — Sat, 08 Aug 2009 15:33:16 +0000

Many people have told me that, the people having the old modems are much better off

By: kachwanya

kachwanya — Sat, 08 Aug 2009 15:32:26 +0000

Thanks, that was fast and to the point. Mr. Francis Maleva, continue with the good work